graham bell, we have failed you.

when it comes to figuring out our nifty office phone (which certainly is a technology marvel, itcan do conference calls, save voice messages, post msgs like "out of the office" and host the whole damn company's directory in it)

candice and i are total losers at it.

today, we came back to the office and discovered that the light on our phone was red, indicating that someone had left us a voice message.

in our attempts to retrieve the message, we dug out the simple stapled manual that admin had handed us on the first day and followed the step-by-step instructions.

somehow, despite punctiliously observing the straightforward 1-2-3 easy-as-pie instructions,
we interns still managed to screw up and conveniently put our voice message system on some locked function.

in simple terms, we locked ourselves out of our own voice mail system, we can't log in anymore.

sigh.

technically, this would not be cause to call ourselves complete failures at answering the phone

if only there hadn't been a previous occassion where in an attempt to receive a call, the two of us first changed the ring tone to speaker, then back to handheld, before actually taking the call but in our flurry to correct the situation, we put the caller on hold. and realizing that he was on hold, we tried to put him back on the line again.
and the whole thing ended with us disconnecting poor dom and with him being unable to get in a single word.

this just confirms that i can never, EVER, be a receptionist in my future occupation